Privacy Policy

Privacy Policy

Effective Date: December 1st, 2024

Go Seniors Transportation (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, https://goseniorstransportation.com/, or use our services.

Text messaging originator opt-in data and consent will not be shared with any third parties.

1. Information We Collect

We collect the following types of information:

a. Personal Information

When you interact with us, we may collect personal information such as:

•Your name

•Email address

•Phone number

•Billing address

•Payment information

•Other details you provide during booking or account setup

b. Non-Personal Information

We may automatically collect non-personal information, such as:

•Your IP address

•Browser type

•Operating system

•Pages viewed on our website

•Date and time of your visit

c. Cookies

We use cookies to enhance your experience on our website, remember your preferences, and analyze website traffic. You can manage or disable cookies through your browser settings.

2. How We Use Your Information

We use your information for the following purposes:

•To provide and manage our transportation services

•To process payments and manage transactions

•To send service updates, confirmations, and other notifications

•To communicate promotional offers, subject to your consent

•To improve our website and customer experience

•To comply with legal requirements

3. SMS Communications

If you opt into SMS communications, we may use your phone number to send text messages related to service updates, promotions, and support. Message frequency may vary. Standard message and data rates may apply. To opt out, text “STOP” to the number from which you received messages. For assistance, text “HELP” or visit our website.

4. Information Sharing

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties to:

•Process payments (e.g., payment processors)

•Provide services on our behalf (e.g., dispatch or customer support)

•Comply with legal obligations or enforce our policies

These third parties are required to protect your information and use it solely for the purposes outlined.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the information we hold about you.

Correction: Request corrections to inaccurate or incomplete information.

Deletion: Request the deletion of your personal information, subject to legal obligations.

Opt-Out: Opt out of promotional communications or data sharing, where applicable.

To exercise these rights, please contact us at bookme@goseniorstransportation.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the “Effective Date” updated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Go Seniors Transportation

Website: https://goseniorstransportation.com/

Email: bookme@goseniorstransportation.com

Phone: (248) 929-9000

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